Career Opportunities: Store Manager

What we're looking for:
A Retail Store Manager who can inspire a team to love where they work. Our ideal candidate is passionate about fashion, has an energetic personality, an eye for detail, is a natural planner and organizer and can connect the dots between people, process and presentation to create a store environment that surprises and delights our customers each time they walk through our doors.

WHAT WE OFFER:

  • Fun, creative environment
  • Base + bonuses
  • Generous employee discount
  • Paid sick leave
  • Opportunity for growth, including management and/or buying opportunities


MUST HAVES:

  • Two years retail and one year management experience (clothing preferred)
  • Stylish with an appreciation of fashion trends
  • A solid team building track record
  • Bubbly, happy and outgoing personality
  • A constant awareness of fashion trends
  • Willingness to go above and beyond
  • Flexible, detail oriented and organized
  • Ability to communicate both verbally and written at all levels, as well as train, coach and give straightforward feedback
  • The ability to meet and exceed sales goals
  • Understanding of retail profit measures, with the ability to balance a budget
  • Strong computer skills
  • Availability and flexibility to work weekends, holidays, store openings and closings as needed to ensure all shifts are covered

A day in the life:
As a Cupcake Store Manager, you'll mentor and lead your team to exceed the customer's expectations while working as the team leader to create an amazing store experience. You'll be the go-to person for all questions, big and small and you'll work hard to ensure profitability, a beautifully and well merchandised store and outstanding customer service.

KEY RESPONSIBILITIES:

  • Build a positive, energized team of talented individuals
  • Ensure the highest level of customer service amongst your team as well as directly with customers
  • Manage gift registries, special orders, rewards programs and in-store events
  • Recruit, interview, train and schedule employees
  • Implement and maintain systems to keep the store clean, organized and functioning efficiently
  • Analyze inventory reports  
  • Uphold Cupcake Culture and company policies


Sound like a good fit?
If you meet these qualifications and are ready to be a part of a team of positive, dynamic individuals, please apply online. We look forward to reviewing your unique qualifications.